So this past weekend was absolutely beautiful. While I was getting into the summer spirit I realized that I still have not found a suitable gym to join. I’ve been to two, and neither one was someplace where I could really see myself going to two or three times a week. So I look online one more time at the Dutch yellow pages site and start calling.
Conversation with Gym Number 1:
“Hi, I was wondering if it’s possible to try your gym out for a day for free before joining?”
“Oh, so you haven’t been to our gym before?”
“No. I just want to come and work out today and try it out.”
“Well, if you haven’t been here before then you need to make an appointment and come between five and ten Monday through Friday to get the tour and meet the owner.”
“But I don’t want the tour, I just want to come and work out.”
“I’m sorry, I can’t let you do that.”
Now maybe I missed somethign here, but what the hell? Who is the customer here? Do you mean you can only accomodate new customers for five hours a day and only on the weekends, even though you are open from 9 until 11pm? How ridiculous is that?
So I found the address of another gym and just biked over there to check it out. I walk up to the desk and this is the conversation:
“Hi, I’d like to take a look at your weight room.”
“Are you interested in becoming a member.”
“I might be, I’d just like to take a look and see what you’ve got.”
“Well, if you want a tour we have to make an appointment for during the weeek…”
I don’t want a tour. I don’t want a lecture. I don’t want to see your sauna or squash courts. I JUST WANT TO SEE THE WEIGHT ROOM!
This country has a serious problem with customer service.
And I still don’t have a gym.